FAQ

WHAT WILL THE APPRENTICE DO ON MY JOB?

  • Our apprentice electricians play an important role in getting our work done promptly and professionally by assisting the electrician. Importantly they also provide a second set of eyes and hands for getting each job done right. They are highly trained individuals who are working towards becoming fully qualified electricians.

HOW DO I SELECT THE CORRECT CHARGER FOR MY VEHICLE?


WHAT ARE THE ELECTRICAL REQUIREMENTS FOR THE CHARGER?

  • The electrical requirements of a charger depend on how much power it’s meant to deliver. Almost all Level 2 chargers require a 240 volt outlet similar to a major appliance like your dryer or oven. The second thing to consider is the amperage required for the circuit. Some Level 2 chargers require as little as 20 amps while others like Tesla chargers can require up to 100 amps. We often recommend installing the charger on a 50 amp circuit and wiring to allow for additional power needs in the future, even if it only calls for 20-40 amps

WHAT IS A TRANSFER SWITCH?

  • A transfer switch is a switch that moves electrical load between two different sources, normally between a generator and an electrical panel/utility line. Transfer switches can be automatic (ATS) (common with standby generators) or manual which require you to physically move the switch when you want to redirect the source of electricity. Both types ensure that power is not backfeed to the generator or utility line when changing back and forth. There are many options available and correct selection will depend on your specific home's needs.

WILL YOU HAVE THE PART I NEED FOR MY REPAIR WHEN YOU COME FOR A SERVICE CALL?

  • This of course depends on your particular problem but our service trucks are well stocked with the most common replacements parts and other items needed for repairs. Specialty items may need to be ordered or sourced locally

WHAT ABOUT POINT OF USE SURGE PROTECTION?

  • We all have seen or used a power strip that has a "surge protector" built into it for certain appliances or electrical equipment. Some of these may include a battery back-up function allowing computers to automatically turn off when the power is out without losing valuable information. These are designed to protect against small surges only for the devices plugged into the strip or unit itself. These are a great option for items like computers but as more and more devices have circuit boards or other software built in, it becomes hard to install point of use devices. Note: Point of Use Surge Protection devices become less effective over time. In reality, your 10 year old power strip may have outlived it's useful life for surge protection.

CAN I INSTALL HOME SURGE PROTECTION MYSELF?

  • No, because installing a whole home surge protection involves accessing your main electrical panel, it should be done by a licensed electrician.